Privacy Policy

Last updated September 15, 2026

1. Information we collect

  • Account information — name, email address, password credentials handled by our authentication provider, role (athlete, parent, high school coach, college coach), and, if you use Sign in with Apple or Google, the identifier and email those services return.
  • Profile content — school, sport, position, graduation year, city/state, measurements, statistics, achievements, academics, film links and uploaded video, photos, and documents.
  • Contact details you choose to add — contact email, phone number, and high school coach phone. These are stored separately and are not shown on public profiles.
  • Messages — the conversations and attachments you send through ScoutOne messaging, and message metadata such as timestamps and read state.
  • Safety records — reports you submit, members you block, moderation decisions, and your acceptance of the Terms of Use (user, version, and timestamp).
  • Product usage — profile view counts, follows, and similar in-app activity. ScoutOne does not run third-party advertising or analytics SDKs in the app.
  • Device and notification data — if you enable push notifications, the permission state and the delivery token needed to send alerts.
  • Purchase records — if you buy a paid feature, the plan, status, billing period, and the processor's customer/transaction identifiers. We never receive or store your full card number.
We do not collect date of birth or precise device location.

2. Why we collect it and how we use it

To create and display your recruiting profile, power search and comparison tools for coaches, deliver messaging, send notifications and transactional email you have opted into, verify measurements and identity when you request it, operate paid features, keep the platform safe through moderation and abuse prevention, and meet legal obligations.

3. What is public

A published athlete profile is visible to anyone on the internet and includes your name, photo, sport, position, school, city/state, graduation year, gender, measurements, statistics, achievements, film, and any social links you add. Your email address, phone number, uploaded documents, messages, and reports are never shown publicly. You can unpublish your profile at any time in Settings so it no longer appears in search or on the public web. Do not post a home address, a private phone number, a class schedule, or real-time location in free-text fields.

4. Messaging

Messages are visible to the participants in the conversation and to ScoutOne staff when needed to investigate a report or enforce our rules. You can block any member from a profile or a conversation, which hides them from your search results and messages and stops further contact.

5. AI processing

ScoutOne offers an optional AI-assisted coach summary. When an athlete presses "Generate with AI", the profile facts used for the draft (such as measurements, achievements, academics, and recruiting status) are sent to the Lovable AI Gateway, which routes the request to a third-party large language model (currently Google Gemini). We do not send messages, documents, or contact details to the AI model, and the feature only runs when a user triggers it. AI output may be inaccurate and is labeled as AI-assisted where it appears.

6. Service providers we share data with

We do not sell your personal information and we do not license athlete data to advertisers or data brokers. We do share data with the providers that operate ScoutOne:
  • Supabase / Lovable Cloud — database, authentication, and file storage for profile media and avatars
  • Lovable AI Gateway (and the underlying model provider) — AI-assisted coach summaries
  • Lovable email delivery — transactional email such as verification, invitations, and message notifications
  • Apple — Sign in with Apple, In-App Purchases, and push notification delivery
  • Google — Google sign-in, if you use it
  • Stripe — payment processing for any web purchases
We may also disclose information when required by law, to respond to valid legal process, or to protect the safety of a member or the public — including reporting child-safety concerns to the appropriate authorities.

7. Children and minors

Many ScoutOne athletes are under 18. Athletes under 13 may not create an account, and we ask every member to confirm at signup that they are at least 13 and, if under 18, have parent or guardian permission. If we learn that an account belongs to a child under 13, we delete it. A parent or guardian can be linked to an athlete account to review activity, coach outreach, and messages, and may request access, correction, or deletion of an athlete's data at any time by contacting support. We minimize what a minor's public profile shows: no address, no phone number, no email, no date of birth, and no precise or real-time location. Report and block controls are available to every member on profiles and in conversations.

8. Payments

Purchases in the iOS app are handled by Apple's In-App Purchase system under Apple's terms; web payments are handled by Stripe. ScoutOne never receives or stores your full card number. We retain only the plan, status, billing period, and processor identifiers needed to grant access and keep financial records.

9. Data retention

Profile content stays available while your account is active. When you delete your account we remove your profile, film, documents, and photos from public view immediately and purge them from backups within 30 days. Some records are kept longer where we have a legal or safety reason: safety and moderation records (reports, blocks, enforcement decisions), Terms acceptance records, and billing/transaction records are retained for as long as needed for those purposes and to comply with applicable law. Messages you sent may remain visible to the other participant in their own copy of the conversation.

10. Your choices and privacy rights

You can edit or remove any profile content, unpublish your profile, manage notifications, block members, and request full account deletion from Settings. Depending on where you live, you may have the right to access, correct, delete, or obtain a copy of your personal information, to opt out of sale or targeted advertising (ScoutOne does neither), and to appeal a decision about a request. Parents and guardians may exercise these rights for a linked athlete. Contact us at the address below and we will respond within the time applicable law requires.

11. Security

We protect data with authenticated access, row-level security policies in our database, server-side authorization for administrative and moderation actions, encrypted transport, and restricted storage access. No online service can be completely secure, and we cannot guarantee that unauthorized access will never occur. Tell us right away if you believe your account has been compromised.

12. Changes to this policy

We may update this policy. The date at the top of the page shows the current version, and we will notify members of material changes where required.

13. Contact

Privacy questions, or requests about a minor's data: affiliatenetwork80@gmail.com.